The Peel Regional Police Crime Prevention team recently posted information about how to deal with tow truck operators in the event of an auto collision. They specifically mention that “not all tow companies are there to help you.” While tow truck operators often seem to be the first on a scene, you should also know your rights if your vehicle needs a tow as listed below. The regulations are also posted online.
- You can decide who can tow your vehicle and to what location (unless otherwise directed by police).
- A permission to tow form must be signed before towing starts.
- A tow operator must notify you where your vehicle will be towed.
- The towing company must provide you with an itemized invoice before receiving payment.
- You can access your vehicle to get your personal items with it is stored at a towing facility during business hours.
- If you choose, you can pay by credit card.
- Tow operators must disclose if they are receiving a financial incentive for towing your vehicle to a particular vehicle storage facility or repair shop.
Brampton’s Ward 7 and 8 Regional Councillor Pat Fortini also mentioned on social media that “in March  we are going to be changing the by-laws for towing trucks.” He says that council is looking into having a city pound that every tow truck has to bring vehicles to, or that they have to have their own pound in Brampton.” We’ll keep you posted.